FLOWLINES FOR ECOMMERCE
Answer the question
that closes the sale.
Most carts are abandoned over one unanswered question. Flowlines answers it in the channel the customer is already in, confirms COD orders, and follows up on the carts nobody had time to chase.
01 — ONE ENQUIRY
One enquiry,
start to finish.
A customer asks whether a sofa fits a small living room, gets three options in ninety seconds, and orders the same evening.
- Three suitable options sent with prices
- Interest logged against the customer record
- Abandoned cart followed up the next day
02 — WHAT GOES WRONG TODAY
Where ecommerce leads
quietly go cold.
- Product questions go unanswered for hours and the sale goes elsewhere.
- COD orders confirmed by phone, with no record of who said what.
- Abandoned carts chased by email that nobody opens.
03 — THE PIPELINE
Every lead has
a next step.
- Enquiry
- Options sent
- Cart created
- COD confirmed
- Delivered
Stages you can rename to match how your team already works.
04 — THE AI AGENT
The first reply.
And the next step.
Pick a time and watch what happens behind the conversation.
Choose an option to see what happens next.
05 — WHERE IT PLUGS IN
Fits the tools
you already use.
- Shopify
- WooCommerce
- WhatsApp catalogue
- Instagram shopping DMs
Not seeing yours? Ask in the demo — we will tell you honestly whether it is supported today.
06 — QUESTIONS
What ecommerce teams
usually ask.
Can it recommend products from our catalogue?
Yes, from the catalogue you connect. It answers on fit, size, availability and price, and hands over rather than inventing details it does not have.
Does COD confirmation actually reduce returns?
Confirming intent in writing before dispatch is the usual lever. Measure your own RTO rate before and after rather than trusting a generic figure.
How are abandoned carts followed up?
On a timed sequence in the customer's own channel, which stops the moment they reply or complete the order.
Can the team take over a conversation mid-way?
Any agent can step in from the shared inbox. The customer stays in the same thread and nothing is re-asked.
Does it work for both Shopify and WooCommerce?
Both are common setups. Confirm the specific version and plugins you run during the demo.
LET’S KEEP THE CONVERSATION GOING
Your next customer
is already talking.
See how Flowlines fits ecommerce the way you already run it.
- 5 minYou show us how leads reach you today
- 10 minWe map that process into Flowlines, live
- 5 minYou keep the flow diagram, either way
