FLOWLINES FOR EDUCATION
From curious
to enrolled.
Course enquiries need several conversations before anyone enrols. Flowlines captures interest, budget and batch timing on the first message, assigns a counsellor, and keeps the thread warm until the decision.
01 — ONE ENQUIRY
One enquiry,
start to finish.
A prospective student asks about a course at 11pm. The counsellor gets their goals, budget and preferred batch before the first call.
- Course interest and budget captured
- Preferred batch timing recorded
- Counsellor matched to the enquiry
02 — WHAT GOES WRONG TODAY
Where education leads
quietly go cold.
- Enquiries spike after ads run and the team cannot answer them all.
- The same qualifying questions asked again on every call.
- Interested students go cold between the enquiry and the next batch.
03 — THE PIPELINE
Every lead has
a next step.
- Enquiry
- Qualified
- Counselling booked
- Offer sent
- Enrolled
Stages you can rename to match how your team already works.
04 — THE AI AGENT
The first reply.
And the next step.
Pick a time and watch what happens behind the conversation.
Choose an option to see what happens next.
05 — WHERE IT PLUGS IN
Fits the tools
you already use.
- Website chat widget
- Meta lead ads
- Counsellor calendars
- Student spreadsheet or LMS export
Not seeing yours? Ask in the demo — we will tell you honestly whether it is supported today.
06 — QUESTIONS
What education teams
usually ask.
Can it answer fee and batch questions?
Yes, from the course information you provide. Anything involving discounts or exceptions goes to a counsellor.
What happens between the enquiry and the next batch?
A nurture sequence keeps the thread alive with genuinely useful information, and stops as soon as the student replies or enrols.
Can enquiries be routed by course?
Yes. Routing rules send each enquiry to the counsellor who handles that course or location.
Does it work across WhatsApp, Instagram and the website?
All three land in one inbox as a single student record, so the history follows them across channels.
Can we see which ads produce enrolments, not just enquiries?
Source is captured on the record and carried through the pipeline, so you can see which channel produced the enrolment.
LET’S KEEP THE CONVERSATION GOING
Your next customer
is already talking.
See how Flowlines fits education the way you already run it.
- 5 minYou show us how leads reach you today
- 10 minWe map that process into Flowlines, live
- 5 minYou keep the flow diagram, either way
