Answers from your knowledge base, docs and website
Qualifies leads and writes the answers into the CRM
Tags, routes and books meetings inside the conversation
Hands over to a human with a summary when it matters
Beyond a chatbot
Most bots only answer questions. Flowlines agents work on the same records your team uses,so they can update a deal, assign an owner, book a slot or trigger a workflow — not just reply.
Always On, Always Accountable
Why Teams Add AI Agents
AI That Takes Action
24/7 First Response
Leads Qualified Automatically
Less Repetitive Work
Scale Without New Hires
You decide what an agent may do, which channels it covers and when it must hand over to a person.
FAQ
About AI Agents
A knowledge base you control — help articles, documents and pages you add. The agent answers from those sources rather than guessing.
Yes. Agents can tag and assign conversations, update contacts and deals, and start workflows, within the permissions you give them.
Set the rules — a topic, a lead score, a frustrated customer, or a direct request. The agent assigns the conversation to the right teammate with a summary.
Agents work across the channels connected to your inbox, including WhatsApp, Instagram, Messenger, Telegram and live chat.
Launch Your First AI Agent
Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.