Trigger on any message, form, tag or deal change — then reply, route, update the CRM or notify your team.
What You Can Automate
Triggers, Logic and Actions Across Your Whole Stack
Visual Workflow Builder
Drag triggers, conditions and actions onto a canvas and publish in minutes — no code required.
01
Triggers on Any Event
Start a workflow when a message arrives, a form is submitted, a tag is added or a deal changes stage.
02
Conditions & Branching
Branch on message content, contact fields, lead score, channel or time of day.
03
Messaging Actions
Reply, send WhatsApp templates, emails and Telegram messages, or launch a broadcast to a segment.
04
CRM Actions
Create and update leads, move stages, assign owners, add tasks and set custom properties.
05
AI Steps
Summarise, classify, score leads, detect sentiment or draft a reply right inside the flow.
06
Delays & Waits
Wait for a reply, a time window or an event before the next step — perfect for follow-ups.
07
Connect Any App
Call webhooks and HTTP APIs, or hand off to Zapier and Make when you need another tool.
08
Why It Matters
Stop Losing Leads Between Tools
Leads go cold when a follow-up depends on someone remembering it. Flowlines workflows run on the same inbox and CRM your team uses, so every enquiry gets its next step on time.
FAQ
About Automation
No. Pick a trigger, add conditions and actions on the visual canvas, and publish. Technical teams can still use webhooks and HTTP request steps.
New or incoming messages, conversation status changes, form submissions, new leads, stage changes, tags and custom-property updates, plus schedules.
Yes. Workflows can reply in the conversation, send WhatsApp templates, emails and Telegram messages, or start a broadcast.
Every run is logged step by step, so you can see which path a contact took and why — and fix a step if something failed.
Yes. Use the HTTP request step, webhooks, Zapier or Make to connect tools that are not built in.
Launch Your First AI Agent
Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.