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Fill your appointment book without tying up the front desk

Answer routine patient questions on WhatsApp, Instagram and your website, within rules you set, and free up the front desk.

Start with your website. Add documents and answers later. You check everything before it goes live.

No website? Get started without one

At 11:08 pm a patient asks on WhatsApp to book a cleaning; the AI agent offers Saturday times next to the clinic's booking slots.
A dentist talking with a smiling patient in a modern dental clinic
A dentist talking with a smiling patient in a modern dental clinic

A patient writes after closing time

Messages pile up at the front desk

Patients ask the same things about hours, fees and directions, and wait for an answer while your staff are with someone else.

The agent answers, your team steps in

It answers from your business knowledge and brings in a person on the topics you choose, with the history and an AI summary.

Before: unanswered messages scattered across WhatsApp, Instagram and website chat. After: the same conversations in one Flowlines inbox, answered by the AI agent.

A patient asks, the agent answers and books

Here is how the agent answers a question like this. The conversation stays in the shared inbox, so your team can read it any time.

The AI agent answers a dental insurance question from the clinic's published insurance article.
  • Answers from your business knowledge
  • Offers open slots on your calendar
  • Stays off the topics you block

A day at a clinic

Put together, this is a day at the clinic. From the first message at night to the reminder an hour before, the agent keeps the front desk moving within the rules you set.

A day timeline: at 11:08 pm the AI agent books the visit, at 8:30 am the front desk sees the confirmed booking, at 10:00 am the reminder is sent.

Ready on day one for clinics

And this is what your own workspace starts with. Pick this industry at sign-up and your workspace starts with this set. Each one starts off — you switch it on.

  • An AI agent

    Clinic front desk

  • Automations

    8 automations, each starting switched off

  • Forms and drafts

    5 forms and 7 WhatsApp drafts you send to Meta for review

  • Pipeline and replies

    The Patients pipeline and 19 quick replies

Questions clinics ask

What is set up for me when I sign up?

A starting set for patients: an agent, automations such as reminders and follow-ups (each one starts switched off until you turn it on), enquiry forms, WhatsApp message drafts you send to Meta for approval, quick replies for your team and a pipeline. Everything is editable.

How much does Flowlines cost?

Plans, and what each one includes, are on our pricing page. See pricing

Will the agent give medical advice?

Not if you tell it not to, and you should. Flowlines has no built-in medical filter: you write the agent's instructions and the topics it must not discuss, and it hands those conversations to your staff.

Which calendar does it book on?

Cal.com. Connect your Cal.com account and the agent offers real open slots, books, reschedules and cancels.

Should patient records live in Flowlines?

No. Flowlines is built for enquiries, appointments and reminders, not clinical records. Keep medical records in your clinic system, and talk to us about data handling before sharing health information in chats.

Can you set it up for us?

Yes. Ask us on the contact page and we will help load your clinic details, write the agent's rules with you, connect your calendar and set up reminders. Contact us

Still have questions?

Write to us with your question and the right team will reply.

Contact us

Also see

Where to go next.

Start with a free workspace

Start with a 14-day Pro trial. No credit card required.

Start freeSee pricing