An AI Agent on Your WhatsApp Business Number
Customers message you on WhatsApp because they expect a quick answer. A Flowlines agent replies straight away on your official WhatsApp Business number, answers from your own content, gets the details your team needs and passes the conversation to a person when it should.
Why WhatsApp Gets Hard to Keep Up With
- Messages arrive all day and night, and replies slip when the team is busy or offline.
- The same questions about prices, timings and availability take up most of the day.
Your business knowledge
How It Works
- 01
Connect your number
Use the official WhatsApp Business Platform. Chats land in your shared inbox.
- 02
Teach the agent
Add documents, Q&A pairs or your website, then set its instructions.
- 03
Let it reply
It answers, asks qualifying questions and books on your Cal.com calendar.
- 04
Hand over cleanly
A person takes over when needed, with a summary of the chat.
What the Agent Can Do
Still keen on the bulk order? Happy to send a quote.
Answer from your content
Documents, Q&A pairs, website pages and help articles. Nothing it wasn't given.
Work with your CRM, safely
Adds notes, tags and tasks. Field and stage changes need your approval.
Follow-ups at a decent hour
Template follow-ups can wait out your quiet hours before sending.
What a Conversation Looks Like
Your agent uses your own content and calendar, and says only what you allow it to.
- CustomerHi, do you deliver to my area? And what are your timings?
- Flowlines agentHi! Yes, we deliver across the region, usually within 2 days. Our team is available 10am to 7pm, Monday to Saturday, and I can help you any time. What are you looking for?
- CustomerI want a bulk order for my office, around 50 units. Can someone call me?
- Flowlines agentOf course. I've passed this to our sales team with your details, and someone will reply here shortly to arrange a call.
- FlowlinesAssigned to the sales team with a summary · Task created: call back about a 50-unit order