Copy the snippet from Flowlines into your site. There are step-by-step versions for plain HTML, WordPress, Shopify themes, Google Tag Manager and React or Next.js.

What happens outside business hours?

You choose: the AI keeps answering, the AI answers and tells the visitor when the team is back, or the widget shows an offline message or a leave-a-message form.

Can a visitor continue on WhatsApp or email?

The chat is linked to the visitor's contact record, so your team sees their history. Each channel is a separate conversation; the chat does not move between channels automatically.

Can I style the widget?

Yes. Set the colour, greeting, position and out-of-hours behaviour in the widget settings.

Website AI chat

A Live Chat That Answers, Day and Night

Visitors leave when they cannot find an answer. The Flowlines chat widget puts an AI agent on your website that answers from your content, captures the visitor's details, books meetings and brings your team in when it matters.

Start free Get it set up for you

What Visitors Run Into

Questions go unanswered outside office hours, and visitors leave without getting in touch.
Contact forms feel slow, and many people never fill them in.

Do you ship abroad?Answered

Gift wrapping?Answered

Can I return it?Answered

I was charged twiceTo your team

Size guide?Answered

Answered or handed over

How It Works

Website chat

How long does delivery take?

Two to three working days, 1 and returns are free for 30 days. 2

1Shipping policy2Returns FAQ

01
Add the widget
Paste one snippet, or follow the WordPress, Shopify, GTM or Next.js guide.
02
Train the agent
Add your website, documents and FAQs. Set its tone and handover rules.
03
Greet the right visitors
Target greetings by page, time on page, pages viewed or new visitors.
04
Capture and hand over
A pre-chat form links each visitor to a contact in your CRM.

What You Get

Sunday delivery? Can I change my order?

Yes, we deliver Sundays. The team will check your order now.

Sunday deliveryin knowledge

Change policyin knowledge

Your orderteam checks

AI answers from your site

Website pages, documents, Q&A pairs and help articles, and nothing else.

Out-of-hours behaviour you choose

Keep answering, say when the team is back, or take a message.

Meetings booked in chat

With Cal.com connected, the agent offers open slots and books them.

FAQ

Questions About the Website Chat

Keep exploring

Launch Your First AI Agent

Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.

Start free Book a demo