Instagram DM automation
Reply to Every Instagram DM, Even When Your Team Is Busy
A reel goes well and the DMs and comments pile up. A Flowlines agent replies to Instagram DMs straight away, workflows turn comments into private conversations, and the people ready to buy reach your team with the context they need.
Why Instagram Enquiries Slip
- DMs pile up after a post or reel does well, and replies come hours later.
- Several people share one Instagram login, and nobody knows who replied to what.
Instagram DMs
Comments
WhatsApp
Messenger
One inbox
Maya · is the blue one in stock?
Leo · price?
Priya · do you ship abroad?
Tom · can I collect today?How It Works
New followerInstagram · 11:20 PM
11:20 PM
Does the linen shirt come in XL?
Yes, XS to XL. We ship worldwide.
Answered instantly
Your business knowledge
SizesXS–XL
ShippingWorldwide
- 01
Connect Instagram
Connect your professional account. DMs and comments arrive in your shared inbox.
- 02
AI replies to DMs
The agent answers from your products, services and FAQs.
- 03
Comments become conversations
Workflows reply to a comment or send the commenter a private DM.
- 04
Your team closes
Ready buyers reach your team with a summary and a CRM contact.
What You Get
Inbox
Leo · Is the tote back?
Priya · Gift wrapping?
Tom · Do you ship abroad?
Nora · Where is my refund?FrustratedUrgent
Your teamNora · Frustrated
Surfaced to your team
One inbox for the team
Instagram sits beside WhatsApp, Messenger and website chat.
Leads saved to the CRM
Everyone who messages becomes a contact you can tag and assign.
Rules you control
Set the agent's instructions. Anything outside them goes to your team.
FAQ
Questions About Instagram Automation
Launch Your First AI Agent
Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.