Unified Inbox
Where AI Hands Over to Your Team
WhatsApp
Instagram
Messenger
Telegram
Email
Team inbox
Ava · is my order shipped?
Sam · can I change my booking?Nora · do you have this in blue?
Ben · invoice copy, please- Agent conversations hand over with a full AI summary
- WhatsApp, Instagram, Messenger, Telegram, email & live chat
- Assign, snooze, prioritise and close as a team
- Internal notes, history and AI drafts beside every chat
Why a unified inbox?
Customers message you wherever they are. Flowlines puts every one of those conversations in a single queue your whole team can see, own and resolve — with the customer record right beside it.
Faster, Calmer, Accountable
What Your Team Gets
No More Tab Switching
Clear Ownership
Faster First Replies
Full Customer Context
Every message, note and status change is linked to a contact, so the next teammate always knows what happened.
FAQ
About the Unified Inbox
Launch Your First AI Agent
Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.