Flowlines vs Gallabox
Gallabox offers AI agents for lead capture across WhatsApp, Instagram, web chat and voice. Flowlines adds Messenger, Telegram and email, a CRM with pipelines, booking inside the chat and web chat your team can take over directly. Here is how they compare, using Gallabox's own website.
Flowlines vs Gallabox, Feature by Feature
Gallabox details come from Gallabox’s own website, checked on 27 October 2026. Where their site does not say either way, we write “Not stated” rather than guess.
| Feature | Flowlines | Gallabox |
|---|---|---|
| AI agent that answers from your own content | Yes | YesSource |
| Official WhatsApp Business API | Yes | YesSource |
| Instagram DMs | Yes | YesSource |
| Facebook Messenger | Yes | NoTheir docs list WhatsApp, Instagram and web chat as the supported channels.Source |
| Telegram | YesBots and personal accounts | NoTheir docs list WhatsApp, Instagram and web chat as the supported channels.Source |
| Email as a channel | Yes | NoTheir docs list WhatsApp, Instagram and web chat as the supported channels.Source |
| Website live chat widget | Yes | PartlyAI-led widget; handover to a person moves the visitor to WhatsApp.Source |
| Shared team inbox with assignment | Yes | YesSource |
| Built-in CRM with pipelines and stages | YesAgent changes to fields and stages need a person's approval | PartlyLead pipeline is marked “coming soon” on their pricing page; CRM integrations today.Source |
| No-code workflow builder | Yes | YesSource |
| WhatsApp broadcasts to segments | Yes | YesSource |
| Appointment booking inside the chat | YesCal.com | PartlyCalendly or Google Calendar today; native booking is marked “coming soon”.Source |
| AI-to-human handover | YesWith an AI summary note | YesSource |
| Replies in the customer's language | Yes | YesSource |
| Public API | Yes | YesSource |
| MCP server for AI assistants | Yes | Not stated |
| Facebook Lead Ads integration | YesFacebook Pages | YesSource |
| Self-hosted or open source | No | PartlyOn-premise or private cloud on the Enterprise plan; not open source.Source |
When Gallabox May Suit You Better
- You want AI voice agents on WhatsApp calls and phone.
- You need on-premise or private-cloud deployment on an enterprise plan.
Read more
- WhatsApp, Instagram and web chat cover all the channels you use.
Trying Flowlines Alongside Gallabox
- 01
Start on a second channel
A WhatsApp number can only be connected to one provider at a time, so start with Instagram, web chat or a second number while Gallabox keeps running.
- 02
Load your knowledge
Upload your documents, FAQs and website so the agent answers from the same content your team uses.
- 03
Rebuild your key flows
Recreate your main follow-ups and routing in the workflow builder, starting from the built-in templates.
- 04
Switch when it works
Once you are happy, connect your main WhatsApp number to Flowlines. We can help with the move.
What Flowlines Brings
Facebook Messenger
Messenger conversations are handled by the same agent and inbox as every other channel.
Telegram in the same inbox
Telegram bots and personal accounts sit next to WhatsApp, Instagram and email.
Email as a channel
Inbound email lands in the shared inbox, and the agent can reply to it.
A full website chat
Your own chat widget with AI answers, targeted messages and handover to a person in the same inbox.
A CRM built in
Contacts, leads, custom pipeline stages and tasks live next to the conversation. Changes the agent proposes are approved by your team.
Where Gallabox Is Strong
A fair comparison starts with what the other product does well.
- AI agents across WhatsApp, Instagram, web chat and voice, with a knowledge base and custom API actions. Source
- Click-to-WhatsApp ad attribution that sends Conversions API events back to Meta. Source
- Clear public documentation, plus AI voice agents on WhatsApp calls and phone. Source
- Pricing: Tiered plans billed quarterly or yearly, each with a set number of users and AI credits; free trial available. See their pricing page for current prices. Source
Questions About Flowlines vs Gallabox
Keep exploring
Gallabox is a trademark of its owner. This page is written by Flowlines; Gallabox details were taken from Gallabox’s website on 27 October 2026 and may have changed since. Spot something out of date? Email support@flowlines.io and we will correct it.