Recruitment & staffing agencies

Keep Every Candidate in the Loop Without Chasing Your Recruiters

Candidates message to ask about a role, how to apply and whether there is any news. A Flowlines agent answers on WhatsApp, Instagram and your website from the roles and process you share, collects their details, sends interview updates and passes application questions, salaries and employer enquiries to your recruiters.

Start with your website. Add documents and answers later. You check everything before it goes live.

No website? Get started without one

Where Recruiters Lose Time

  • A single job post brings a wave of WhatsApp messages asking the same questions.
  • Candidates chase for updates, and recruiters spend the day answering “any news?”.
Example conversation

What a Conversation Looks Like

Your agent uses your own roles and process, and says only what you allow it to.

Read the full example conversation
  1. CustomerHi, I saw the warehouse supervisor job. Is it still open? What's the salary?
  2. Flowlines agentHi! Yes, the warehouse supervisor role is open. Salary depends on experience, and a recruiter will discuss it with you. You can apply here on WhatsApp — could you tell me your name, current location and years of experience?
  3. CustomerImran, in the city centre, 5 years as a supervisor.
  4. Flowlines agentThanks, Imran. I've passed your details to the recruiter for this role, and they'll be in touch here.
  5. FlowlinesCandidate added to the pipeline · Assigned to the recruiter with a summary
Template pack

Ready on Day One for Recruitment & staffing

Pick this industry at sign-up and your workspace starts with this set. Everything is editable.

  • An AI agent (Recruitment assistant), 5 forms, 8 WhatsApp drafts and the Candidates and clients pipeline.
  • 9 automations. Each one starts off — you switch it on.
See everything in the pack

Your AI agent: Recruitment assistant

Answers candidates' questions about open roles, how to apply and your office hours from your business profile, collects their details, and passes application updates, salaries, employer enquiries and anything it cannot confirm to your recruiters.

Automations (9)

Each one starts off — you switch it on.

  • Reply to candidate applicationsWhen the candidate application form is filled in, confirm on WhatsApp, to the number on the form, that the application was received. The candidate appears in your pipeline at New candidate.
  • Interview scheduled: update and taskWhen a contact is moved to Interview scheduled, tell the candidate on WhatsApp and create a task to send them the interview details. Your team moves the candidate to Interview scheduled and fills in Interview once the employer confirms.
  • Interview reminderReminds the candidate a day before the time in their Interview field, unless they are marked Not proceeding. Your team fills in Interview when the employer confirms the slot.
  • After the interview: update and feedback taskA day after a contact is moved to Interviewed, send the candidate a short status note and remind the recruiter to get feedback from the employer. Your team moves the candidate to Interviewed after the interview.
  • Placement check-in taskThirty days after a contact is moved to Placed, create a task to check in with the candidate and the employer. Sends nothing automatically. Your team moves the candidate to Placed when they start.
  • Alert the team when someone is waitingIf a message has had no reply for 15 minutes, leave a note that @mentions the assigned teammate, or flags it as unassigned. Never reassigns.
  • Follow up when a contact goes quietIf your last message in a WhatsApp conversation has had no reply for a day, send one check-in (an approved template, since the 24-hour chat window may have closed) during daytime hours. Stops if they reply.
  • Reply to new enquiry formsWhen someone fills in your enquiry form, confirm on WhatsApp, to the number on the form, that you have it. The new contact appears in your pipeline for the team to follow up.
  • Ask for feedback after a conversation is closedAn hour after a conversation is closed, ask the contact how it went.

WhatsApp message templates (8)

Drafts you send to Meta for approval.

  • Recruit application receivedConfirms a candidate application form was received.
  • Recruit interview scheduledTells a candidate their interview is scheduled and details will follow.
  • Recruit interview reminderInterview reminder, sent the day before.
  • Recruit interview follow upStatus note the day after an interview.
  • Recruit job alertTells candidates who opted in about a new opening that matches their profile.
  • Enquiry receivedConfirms an enquiry form was received.
  • Open request check inFollows up on an open enquiry when the 24-hour chat window has closed.
  • Something newAnnounces a new service or offering to contacts who opted in to updates.

Forms (5)

  • Candidate application
  • Employer hiring enquiry
  • Enquiry
  • Call-back request
  • Feedback

Pipeline: Candidates and clients

  1. 1. New candidate
  2. 2. Shortlisted
  3. 3. Interview scheduled
  4. 4. Interviewed
  5. 5. Placed
  6. 6. Employer enquiry
  7. 7. Not proceeding

19 quick replies

Saved answers your team can drop into any chat.

From Sign-up to Live in Three Steps

Build my agent
  1. 01

    Start with your website

    Flowlines drafts your agency's profile from it: roles, applying, hours.

  2. 02

    Check what it learned

    Confirm the profile. The agent only uses what you confirm.

  3. 03

    Test it, then go live

    Test the agent, connect your channels, switch on automations.

Build my agent

How It Works for an Agency

  1. 01

    Every message in one inbox

    WhatsApp, Instagram, website chat, lead ads and forms, in one place.

  2. 02

    Candidate questions answered

    From your open roles and how to apply; it collects their details.

  3. 03

    Interview updates sent

    Scheduled, reminded the day before and a short note afterwards.

  4. 04

    Recruiters stay in charge

    Decisions, salaries and employer enquiries go to recruiters with a summary.

What Your Agency Gets

Applications in your pipeline

Applications are confirmed on WhatsApp and land as new candidates.

Interview reminders

Candidates are reminded the day before their interview.

Job alerts to opted-in candidates

New openings by approved template; anyone who opted out is skipped.

Placement check-ins

Weeks after a start, your team is reminded to check in.

FAQ

Questions Agencies Ask

Launch Your First AI Agent

Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.