WhatsApp broadcasts

Send WhatsApp Campaigns People Actually Read

Announcements, offers and reminders reach more people on WhatsApp than anywhere else. Flowlines sends approved WhatsApp templates to saved segments of your CRM, personalises each message, skips anyone who opted out and lets the AI agent handle the replies.

Why Broadcasts Go Wrong

  • Messages go to everyone instead of the people they are relevant to.
  • Contacts who asked to stop still get messages, and the number's quality drops.

How It Works

  1. 01

    Pick a segment

    Choose a saved CRM segment or contact list, like past enquiries.

  2. 02

    Choose a template

    Use an approved WhatsApp template with variables like first name.

  3. 03

    Send now or schedule

    Send now or schedule it. Quiet hours and opt-outs are respected.

  4. 04

    Replies handled

    Replies land in the shared inbox, where the agent can answer.

What You Get

Opt-outs respected

Contacts who opted out of marketing are excluded and never retried.

Delivery and read stats

Delivered, read, replied and failed counts for every broadcast.

AI on the replies

The agent answers broadcast replies, so your team handles real leads.

FAQ

Questions About Broadcasts

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