Lead follow-up
Follow Up With Every Lead, Not Just the Ones You Remember
Most leads need several touches before they decide, and most teams stop after one. Flowlines workflows wait for a reply, follow up when there is none, switch to approved WhatsApp templates after 24 hours and bring your team in at the right moment.
Why Follow-Up Breaks Down
- Follow-up depends on someone remembering, and busy weeks win.
- After 24 hours WhatsApp only allows approved templates, so the chat quietly ends.
L
LeoWaiting for a reply
Any update on my quote?
10min
@SalesLeo is still waiting
Only your team is nudged
How It Works
Ask
Quote request quiet for 2 days? Send one reminder.
Quote askedTrigger
Wait 2 daysDelay
Replied?Check
One reminderIf not
Ready to review
- 01
Start from a template
Use a built-in cadence, ask the AI assistant, or build your own.
- 02
Wait for a reply
It waits for a reply and takes another path if none comes.
- 03
Send the right message
Normal messages inside 24 hours; approved WhatsApp templates after that.
- 04
Bring the team in
Create a task, assign the lead or move it through your pipeline.
What You Get
New lead2
RK
Quote request
MA
Price question
Contacted1
SH
Callback asked
Meeting booked2
DN
Site visit
Built-in cadences
A 4-touch follow-up cadence and a 6-week nurture, ready to use.
24-hour window handled
It checks the WhatsApp window and uses templates once it closes.
Every step recorded
Every run is logged: what was sent, and when.
FAQ
Questions About Follow-Up
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Train it on your docs, connect a channel and go live today. The inbox, CRM and workflows come built in.