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Answer every admission enquiry while the interest is fresh

Reply to admission enquiries the moment they arrive, answer fees and batch questions from your material, and follow up until enrolment.

Start with your website. Add documents and answers later. You check everything before it goes live.

No website? Get started without one

At 10:05 PM a customer asks on website chat: "When does the next data analysis course start?" Brightpath front desk answers, with the knowledge source it used.
A teacher lecturing a classroom of students
A teacher lecturing a classroom of students

A student asks about course dates after hours

Admission questions arrive after hours

Students compare courses late in the evening and ask about dates and fees.

The agent answers, admissions follows up

It answers from your course material, and brings in a person for admissions questions.

Before: three messages unanswered across website chat, WhatsApp, email. After: the same three in one Flowlines inbox, answered by the AI agent or assigned to a teammate.

A student asks if they need a laptop

Here is how the agent answers a question like this. The answer comes from the student requirements article in your business knowledge.

Brightpath front desk answers a question from a customer using the knowledge source "Student requirements".
  • Answers from your course material
  • Asks your qualifying questions and writes a summary
  • Brings in a person for admissions questions

A day at a training academy

Put together, this is a day at the academy. From a late question to the task for admissions, the enquiry is in the pipeline before the team opens.

A day timeline: 10:05 PM Student asks about course dates; 8:30 AM Enquiry in the pipeline; 9:15 AM Task for admissions.

Ready on day one for education & coaching

And this is what your own workspace starts with. Pick this industry at sign-up and your workspace starts with this set. Each one starts off — you switch it on.

  • An AI agent

    Admissions assistant

  • Automations

    8 automations, each starting switched off

  • Forms and drafts

    6 forms and 8 WhatsApp drafts you send to Meta for review

  • Pipeline and replies

    The Admissions pipeline and 19 quick replies

Questions admission teams ask

What is set up for me when I sign up?

A starting set for admissions: an agent, automations such as reminders and follow-ups (each one starts switched off until you turn it on), enquiry forms, WhatsApp message drafts you send to Meta for approval, quick replies for your team and a pipeline. Everything is editable.

How much does Flowlines cost?

Plans, and what each one includes, are on our pricing page. See pricing

Can it handle the admission-season rush?

The agent replies to each enquiry on your connected channels as it arrives. New conversations can be auto-assigned to your counsellors in turn (round-robin) or to whoever is least busy, so no one person takes the whole rush.

Can we send batch announcements?

Yes, as WhatsApp broadcasts with approved templates to a saved audience. Contacts who opted out or are on your suppression list are left out, and anyone WhatsApp reports as opted out of marketing is not retried.

Can it collect forms or documents?

Use Flowlines forms for applications; submissions create leads and can trigger workflows. Documents sent on WhatsApp are kept in the conversation for your team.

Can you set it up for us?

Yes. Ask us on the contact page and we will help load your course material, connect your channels and build your admission follow-ups. Contact us

Still have questions?

Write to us with your question and the right team will reply.

Contact us

Also see

Where to go next.

Start with a free workspace

Start with a 14-day Pro trial. No credit card required.

Start freeSee pricing